Refund and Cancellation Policy

Thank you for using www.invitecrafter.com to create your video invitations. We are committed to providing you with a seamless and enjoyable experience. Please take a moment to review our refund and cancellation policy as it pertains to our digital product.

Refund Policy :

As a digital product service provider, we regret to inform you that once a user has made a payment for our services, we do not offer refunds. This policy is in place for the following reasons:

Instant Delivery: Our digital products, including video invitations, are made available to users immediately after payment is processed. Since we cannot retrieve or recall these digital files, we are unable to provide refunds once the product is in your possession.

Customized Content: We offer a platform that allows users to personalize their video invitations. As a result, the content of the product is uniquely generated for each user, making it impossible to resell or reuse.

Costs Incurred:We invest time, resources, and effort into creating your customized digital product. Your payment supports the creative process and the maintenance of our platform.

Cancellation Policy :

Due to the nature of our digital product, we do not offer cancellations. Once you have placed an order and made payment, the process of creating your video invitation begins immediately. Therefore, it is not possible to cancel the order.

We understand that circumstances can change, and we recommend that you thoroughly review your order before making payment. We encourage you to use the preview and editing options available on our platform to ensure that your video invitation meets your requirements before completing the purchase.

In case you encounter any technical issues or problems with your order, please don't hesitate to contact our customer support team at sales@invitecrafter.com. We will make every effort to resolve any issues promptly.

Thank you for choosing our platform for your video invitation needs. We appreciate your understanding of our refund and cancellation policy, and we are here to assist you with any questions or concerns you may have.